Show HN: Libredesk – self-hosted, single binary Intercom/Zendesk alternative
Category: devtools
Tags: customer-support, self-hosted, go, vuejs, helpdesk
Score: 6.5/10 (Innovation: 4, Technical: 7, Documentation: 8, Utility: 7)
Libredesk is a self-hosted, single-binary omnichannel customer support platform offering live chat, email support, automations, SLA management, and AI-assist features. It's interesting as a fully open-source alternative to commercial solutions like Intercom and Zendesk, designed for easy deployment and data control.
Target audience: devops, backend devs, startups, businesses needing customer support tools
Repository: https://libredesk.io · Go · AGPL-3.0 · 2432 stars
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