Show HN: Screen recordings from customers for support – no install required

Category: other

Tags: screen-recording, customer-support, bug-reporting

Score: 5.7/10 (Innovation: 5, Technical: 5, Documentation: 4, Utility: 7)

Bugtrotter is a SaaS tool that lets support teams collect screen recordings and technical context from customers without requiring any installation. It streamlines bug reporting by auto-capturing browser, OS, and error logs alongside video, aiming to reduce ticket resolution time.

Target audience: backend devs, devops, customer support teams

Repository: https://www.bugtrotter.io/

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