Show HN: Opencom – an open-source Intercom alternative given the Salesforce deal

Category: infrastructure

Tags: customer-messaging, open-source-alternative, react

Score: 6.8/10 (Innovation: 5, Technical: 7, Documentation: 8, Utility: 7)

Opencom is an open-source customer messaging platform designed as an alternative to Intercom, offering features like live chat, product tours, knowledge base, and AI agent automation. Built with a modern stack (React, Next.js, Convex) and supporting multiple deployment options including self-hosting, it addresses a clear market need for a self-hosted or customizable customer communication tool.

Target audience: backend devs, devops, frontend devs

Repository: https://opencom.dev · TypeScript · AGPL-3.0 · 42 stars

View on Hacker News