Show HN: Auto-triage customer emails to Linear with Claude and pydantic-AI
Category: infrastructure
Tags: ai-triage, email-automation, linear-integration
Score: 6.0/10 (Innovation: 5, Technical: 6, Documentation: 7, Utility: 6)
A FastAPI-based service that uses Claude AI to automatically triage incoming customer emails into prioritized Linear issues with Slack notifications for urgent items. It provides a production-ready template for automating email-to-ticket workflows, reducing manual overhead and response times.
Target audience: backend devs, devops, customer support teams
Repository: https://github.com/Reactance0083/pydantic-ai-email-linear-auto-triage ยท Python
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